Privacy Policy for Ereva
Last Updated: December 23, 2024
Ereva values your privacy and is committed to protecting your personal data. This Privacy Policy
explains how we collect, use, share, and safeguard your information when you interact with our
services. It also outlines your rights under applicable privacy laws, including the General Data
Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California
Privacy Rights Act (CPRA), and other relevant laws.
By using Ereva’s website, platform, or services (collectively referred to as “Services”), you agree
to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide, improve, and personalize our Services. Depending
on your interaction with Ereva, we may collect the following categories of information:
A. Information You Provide Directly
● Personal Identifiers: Name, email address, phone number, mailing address, and other
contact details.
● Account Information: Username, password, and profile details.
● Financial Information: Payment card details and billing information when making
purchases.
● Communications: Messages, inquiries, feedback, or responses you provide when
contacting us.
● Other Information: Any additional details you voluntarily provide.
B. Information Collected Automatically
● Device Information: IP address, device type, operating system, browser type, and
version.
● Usage Data: Interactions with our Services, including pages viewed, time spent, clicks,
and search queries.
● Cookies and Tracking Data: See Section 7 for more details on cookies and similar
technologies.
C. Information from Third Parties
● Data from social media platforms or other integrations you authorize, such as your
name, profile picture, or email address.
● Publicly available data or data provided by external business partners.
D. Sensitive Personal Data
We do not collect sensitive personal data (such as health information, biometric data, or
government-issued identifiers) unless explicitly required and with your consent.
2. How We Use Your Information
We process your information for specific purposes based on contractual obligations, legal
requirements, your consent, or our legitimate interests. These purposes include:
● Providing and Enhancing Services: To operate Ereva, process transactions, and
deliver personalized content.
● Customer Support: To respond to inquiries, provide technical assistance, and resolve
issues.
● Marketing and Communications: To send newsletters, promotional materials, and
updates (where permitted by law or based on your consent).
● Legal Compliance: To meet regulatory obligations, enforce agreements, and prevent
fraud or misuse.
● Analytics: To analyze user behavior and improve our Services’ functionality and
performance.
3. Legal Bases for Processing Personal Data (For EU Users)
If you are located in the European Union, we process your data under the following legal bases
as defined by the GDPR:
1. Consent: When you provide consent for specific purposes (e.g., subscribing to
newsletters).
2. Contractual Necessity: To fulfill a contract or provide services you requested.
3. Legal Obligation: To comply with applicable laws and regulations.
4. Legitimate Interests: To pursue our legitimate business interests, provided they do not
override your fundamental rights.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
A. Service Providers and Partners
We share your data with trusted third-party providers who perform services on our behalf,
including:
● Payment processors (e.g., Stripe, PayPal).
● Cloud storage and hosting providers.
● Marketing, analytics, and customer support tools.
These providers are contractually obligated to protect your data and use it only for the purposes
specified.
B. Legal Obligations and Security
We may disclose information if required by law, regulation, legal process, or government
request, or to:
● Protect the rights, property, or safety of Ereva, our users, or others.
● Enforce our terms of service and prevent fraud or abuse.
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new
owner. You will be notified of such changes.
5. Your Privacy Rights
Depending on your location, you have certain rights regarding your personal data:
A. For EU/EEA Users (GDPR):
● Right to Access: Request access to your personal data and obtain a copy.
● Right to Rectification: Correct inaccurate or incomplete information.
● Right to Erasure (Right to Be Forgotten): Request the deletion of your data in certain
circumstances.
● Right to Restriction: Limit how we process your data in specific situations.
● Right to Data Portability: Receive your data in a structured, machine-readable format.
● Right to Object: Object to data processing for direct marketing or legitimate interests.
● Right to Withdraw Consent: Withdraw consent at any time for processing based on
consent.
To exercise these rights, contact us at info@ereva.org.
B. For California Residents (CCPA/CPRA):
● Right to Know: Request details about the personal information we collect, use, and
disclose.
● Right to Delete: Request deletion of personal data, subject to legal exceptions.
● Right to Opt-Out: Opt out of the sale or sharing of personal data (Ereva does not sell
personal data).
● Right to Correct: Request correction of inaccurate data.
● Right to Limit Use of Sensitive Data: Limit the use of sensitive personal data to
necessary purposes.
● Non-Discrimination: You will not face discrimination for exercising your rights.
To submit a request, contact us at info@ereva.org or call 919-762-2479.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or
to comply with legal obligations. For example:
● User account information is retained as long as your account is active or required for
compliance purposes.
● Financial transaction records are kept for the legally required duration (e.g., tax
reporting).
Afterward, data is securely deleted or anonymized.
7. Cookies and Tracking Technologies
Ereva uses cookies, web beacons, and similar technologies to:
● Understand user behavior and improve Services.
● Remember your preferences and settings.
● Deliver relevant ads.
A. Types of Cookies We Use:
● Essential Cookies: Required for the platform to function (e.g., login functionality).
● Analytics Cookies: Track usage patterns and improve our Services (e.g., Google
Analytics).
● Marketing Cookies: Deliver personalized advertisements.
B. Managing Cookies:
You can manage cookies through your browser settings or by opting out of tracking technologies
via our Cookie Policy. For details, visit [Insert Link to Cookie Policy].
8. Data Security
We implement robust security measures to protect your data, including encryption, secure
servers, and access controls. While we strive to protect your information, no system is
completely secure. If you suspect a data breach, contact us immediately at info@ereva.org.
9. International Data Transfers
If you are located outside of the United States, your data may be transferred to and processed
in countries with different data protection laws. Ereva ensures that such transfers comply with
applicable legal requirements, including Standard Contractual Clauses (SCCs) for EU data
transfers.
10. Children's Privacy
Ereva does not knowingly collect personal data from individuals under the age of 16 (or
applicable minimum age in your jurisdiction) without verifiable parental consent. If we learn that
we have inadvertently collected such data, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a
revised “Last Updated” date. If material changes are made, we will notify you via email or in-app
notifications where applicable.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@ereva.org
Phone: 919-762-2479
Address: 12707 Delaware Ave, #3124, Wilmington, DE, 19806